Support coordination

An Accord caregiver and client sit at a table doing paperwork

What is support coordination?

Support coordination is a service we can provide to help you understand your NDIS plan and how to use it. 

We can work together to understand what supports you can get with your plan, find the right service providers for you and work with them to achieve your goals.

There are three types of support coordination that can be included in your plan.

We offer:

  • level 2: coordination of supports
  • level 3: specialist support coordination. 

Where do we provide support coordination?

We can provide support coordination across metro Melbourne, and sometimes in regional Victoria. 

We usually provide support coordination over the phone, but sometimes we will meet in person.

How can we support people through support coordination?

We start by understanding you – what your goals are and what type of funding you have in your plan. We want to make sure you get the most out of your funding, and that it is going to help you achieve your goals. 

Then we'll support you to choose the right service providers and help connect you into the right support. This is all based on what matters to you.

We’ll work on building your capacity – the skills and confidence you need to make decisions about your own plan. We have a huge focus on supported decision making, so you’ll be in the driver’s seat.

If you have complex issues, we can help address some of the barriers you might be facing to get the support you need.

Who can access support coordination?

Support coordination is included under your Capacity Building budget in your NDIS plan, when considered reasonable and necessary.

We can help you understand your NDIS plan and funding – please contact us using the form below for more information. 

Contact us for support coordination

Call 1300 002 226

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